GET  |  https://[domain].omnidesk.ru/api/stats_lb_staff.json

{
  "staff" : {
    "staff_id" : 100,
    "staff_name" : "Viktor Persov",
    "new_assigned_cases": 293,
    "cases_with_first_reply" : 251,
    "first_reply_speed" : 28,
    "total_amount_of_replies": 457,
    "total_amount_of_notes": 56,
    "closed_cases" : 212,
    "closing_speed" : 445,
    "average_rating" : 84%
  },
  "staff" : {
    "staff_id" : 102,
    "staff_name" : "Stas Pokrasin",
    "new_assigned_cases" : 65,
    "cases_with_first_reply" : 61,
    "first_reply_speed" : 43,
    "total_amount_of_replies" : 137,
    "total_amount_of_notes": 16,
    "closed_cases" : 49,
    "closing_speed" : 409,
    "average_rating" : 79%
  },
}

curl -u [staff_email]:[api_key] -H "Content-Type: application/json" -X GET "https://[domain].omnidesk.ru/api/stats_lb_staff.json?from_time=01+Jan+2015+00%3A00%3A00+%2B0300&to_time=05+Dec+2015+00%3A00%3A00+%2B0300"

GET  |  https://[domain].omnidesk.ru/api/stats_lb_groups.json

{
  "group" : {
    "group_id" : 21,
    "group_name" : "General questions",
    "new_assigned_cases": 103,
    "total_amount_of_notes": 25,
    "cases_with_first_reply" : 86,
    "first_reply_speed" : 36,
    "total_amount_of_replies" : 194,
    "closed_cases" : 57,
    "closing_speed" : 458,
    "average_rating" : 82%
  },
  "staff" : {
    "group_id" : 22,
    "group_name" : "Billing questions",
    "new_assigned_cases": 45,
    "total_amount_of_notes": 12,
    "cases_with_first_reply" : 38,
    "first_reply_speed" : 42,
    "total_amount_of_replies" : 91,
    "closed_cases" : 35,
    "closing_speed" : 607,
    "average_rating" : 89%
  },
}

curl -u [staff_email]:[api_key] -H "Content-Type: application/json" -X GET "https://[domain].omnidesk.ru/api/stats_lb_groups.json?from_time=01+Jan+2015+00%3A00%3A00+%2B0300&to_time=05+Dec+2015+00%3A00%3A00+%2B0300"

GET  |  https://[domain].omnidesk.ru/api/stats_satisfaction.json

{
    "0": {
        "rating_id": 79,
        "rating": "3",
        "rating_comment": "cool123",
        "rated_staff_id": 193,
        "case_id": 47232,
        "case_number": "882-935664",
        "user_id": 222760,
        "staff_id": 193,
        "group_id": 318,
        "created_at": "Thu, 16 Jul 2020 15:00:35 +0300",
        "updated_at": "Thu, 16 Jul 2020 15:00:35 +0300"
    },
    "1": {
        "rating_id": 78,
        "rating": "2",
        "rating_comment": "",
        "rated_staff_id": 0,
        "case_id": 47223,
        "case_number": "898-213499",
        "user_id": 213381,
        "staff_id": 193,
        "group_id": 746,
        "created_at": "Thu, 16 Jul 2020 14:49:38 +0300",
        "updated_at": "Thu, 16 Jul 2020 14:54:50 +0300"
    },
    "total_count": 8
}

curl -u [staff_email]:[api_key] -H "Content-Type: application/json" -g "http://[domain].omnidesk.ru/api/stats_satisfaction.json?from_time=2021-01-01&to_time=2021-31-01&user_id=213450&channel=sync&sort=added_at_asc"